Smile Docs
How can we help?
79 guides and answers for every Smile service - from your first server to fixing the errors you'll actually run into.
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11 areas · 79 guidesGetting started
Your Smile account, getting help, and where to begin.Smile Hosting
Servers, websites, Discord bots, domains and templates.Account & billing
Plans, payments, gift cards and the Smile Bundle.Troubleshooting
Fixes for the errors you'll actually run into.- Find out why your server stopped
- Cannot find module / ModuleNotFoundError
- Invalid token
- Disallowed intents
- My website won't load
All 6 guides
Smile VPS
Buying, connecting to and running your Windows VPS.- Buy and claim a VPS
- Set your password and connect
- Power controls and status
- Your Smile VPS account and security
- Billing, your card and gift cards
All 6 guides
SmileMail
Email for you and your organisation.Discord & tickets
Our Discord, support tickets, and Xylo for your server.Smile Corp
Who we are and how these docs work.Smile app & Smile Auth
The Smile app, Smile Auth and the Chrome extension.Smile Connect
Reach and control your own PCs and phones.Smile Business
One account, licences and policies for your organisation.- What Smile Business is
- Set up Smile Business
- Add people and groups
- Licences and the shop
- Refunds and licence keys
All 17 guides
- Continue with Smile Business
- Your Smile Business account
- Policies and presets
- Customise your look
- Connect SmileMail to Smile Business
- Share a VPS with your groups
- Files - your organisation's shared drive
- Edit text and code files
- Zip, RAR and 7-Zip files
- Docs - letters and documents
- Forms - sign-ups, requests and surveys
- Get verified on Smile Business
Can't find what you need?
Our team answers on Discord and by email - usually the same day.