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Connect SmileMail to Smile Business

Link your SmileMail organisation and its users to Smile Business with an API key.

Aggiornato il 15 ott 20261 min di lettura

If your organisation uses SmileMail, you can connect it to Smile Business. Then each SmileMail user can be linked to their Smile Business account, and your Smile Business policies reach their mail.

1. Make an API key

  1. In the Smile Business dashboard, open API key and click Make an API key.
  2. Copy it straight away - it’s shown once.

Click Reset key at any time to make a new one; the old key stops working immediately. Remove key turns it off.

2. Connect SmileMail

In the SmileMail admin console, open Smile Business, paste the key and click Connect Smile Business. SmileMail keeps the key encrypted and never shows it again.

Open a user’s details in the SmileMail admin console and click Link Smile Business account, then pick them from your Smile Business people. Someone without a SmileMail licence (or a bundle) can’t be linked - SmileMail tells you so.

What your policies do in SmileMail

For linked users, these Smile Business policies apply in your organisation’s mailboxes:

  • Stop changing the profile picture in SmileMail
  • Stop changing the name on sent mail
  • Stop changing email signatures - admins set them

People’s personal mailboxes stay their own. See Policies and presets.