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Smile Connect

Trusted devices and groups

Skip the approval for your own devices, and share PCs with people you trust.

Updated 13 Oct 20261 min read

Trusted devices

When a request comes in, you can click Trust this device & accept instead of just accepting it. Then, in Smile Connect’s Settings (or on the phone’s Share this phone card), you can turn on:

  • Accept trusted devices automatically - sessions from your trusted devices start without asking.
  • Give trusted devices control automatically - they can use the mouse and keyboard straight away.

You can remove a device from Trusted devices at any time.

Note

Requests from Smile support are never accepted automatically, even with these turned on.

Share PCs with other people

Groups let other people reach your devices - for example family, or your team.

  1. On connect.smilecorp.co.uk, open Groups and click Create group.
  2. Under Add existing Smile account, enter their email or username. They need a Smile account.
  3. New members start with no access. Tick what each person can do:
Permission Lets them
View devices See the group’s devices and whether they’re online
Request sessions Ask to connect and see a screen
Remote control Ask for control of the mouse and keyboard
Manage devices See the devices and rename them
Manage members Add and remove people, and change their permissions
Add/remove group devices Choose which devices are in the group

The devices show up for them under Shared with you. Every session still has to be accepted at the device, unless it’s trusted.

Which devices a group can reach

The Group devices switch decides:

  • Off - the group can reach every device the owner has.
  • On - only the devices added to the group with +. A device can be in more than one group.

Only the group’s owner can change the switch. To stop sharing, remove the person or click Delete group.