Billing, your card and gift cards

See your subscriptions and invoices, change your card, cancel, and pay with a gift card.

Updated 13 Sept 20262 min read

Everything about paying for your VPS is on the Billing page - click Billing in the menu at the top once you’re signed in.

Your subscriptions

Each VPS is a monthly subscription. The Billing page shows each one with its price, its status and the date of your next payment.

Status	What it means
Active	Paid and running
Cancels (date)	You’ve cancelled. It keeps running until that date
Payment overdue	The last payment didn’t go through - update your card
Suspended - payment needed	The server is switched off until you pay, and deleted if it stays unpaid

Change your card, get receipts or cancel

Click Manage card & billing, or Manage next to a subscription. This opens Stripe’s secure billing page, where you can:

change the card you pay with
update your billing name and address
download invoices and receipts
cancel a subscription - it stays active until the end of the time you’ve already paid for

We never see or store your full card number - Stripe looks after it. The Billing page shows the card type, the last four digits and the expiry date, so you know which card is on file.

Your invoices are listed on the Billing page too, with View and PDF links.

Warning

When a cancelled VPS reaches its end date, it’s switched off and later deleted. Copy anything you want to keep off the server before then - a deleted server can’t be recovered.

Gift cards

Smile Hosting gift cards can be spent on Smile VPS too.

Redeem one

Go to Billing, or to the Gift Cards page while you’re signed in.
Type the code - it looks like XXXX-XXXX-XXXX-XXXX - and click Redeem.

The amount is added to your gift card balance and taken off your VPS payments automatically. If your balance is more than a payment, the rest is used on the next one. Every code you redeem is listed under Balance history.

Note

Only gift cards with a money value work on Smile VPS. Discount codes - a percentage off - are for Smile Hosting plans only. Each code can be used once.

Buy one for someone

Go to Gift Cards and choose an amount.
Enter the Recipient email and, if you like, a message.
Click Buy gift card and pay through Stripe.

They’re emailed the code once the payment has gone through. Gift cards never expire.